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jee88  
#1 Posted : Friday, February 5, 2016 12:50:33 AM(UTC)
jee88

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Joined: 10/19/2015(UTC)
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Hi,

If user edits a text layer in rich text editor and saving the state , after he load the template in customer canvas and clicks on load my info the left panel showing the loaded new user info in text layers. But if we click the text layer and open in a rich text editor it will show the old state data that we saved before. Is there any solution for this problem?

Edited by user Friday, February 5, 2016 1:14:48 AM(UTC)  | Reason: Not specified

Kate D.  
#2 Posted : Tuesday, February 9, 2016 4:47:48 AM(UTC)
Kate D.

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Hi jee88,

It's a bug. I have reported it in our bug tracking system.

We will fix it in the new version. Thank you!

Best regards,

Kate

Kate D.  
#3 Posted : Tuesday, May 10, 2016 3:51:44 AM(UTC)
Kate D.

Rank: Advanced Member

Groups: Member
Joined: 10/20/2015(UTC)
Posts: 52

Was thanked: 14 time(s) in 13 post(s)
Hi jee88,

We have released the new version of Customer's Canvas. This problem was fixed.

You can get the new version in the My Licenses & Download section:

http://customerscanvas.com/account/licenses#files

The list of new features you can see here:

http://customerscanvas.com/docs/cc/whats-new.htm

Feel free to send me your feedback or questions.

Best regards,

Kate

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