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Hi Dmitry! Sorry for the late answer. Our client use files from different digitalcameras. And the files is from 1Mb to 5Mb. Could it be that the customer have slow upload speed? One more thing, some customers also get this in Internet Explorer Detaljerad information om felet på webbsidan Användaragent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) Tidsstämpling: Tue, 1 Mar 2011 11:52:14 UTC Meddelande: Object doesn't support this property or method Rad: 346 Tecken: 2 Kod: 0 URI: http://homepageadress/components/com_aurigmaphotoorder/assets/aurigmaphotoorder.js Some people dont install the ActiveX controller is it possible to make something in the middle where place your picture is. Like You dont have ActiveX plugin installed. Install the aurigma ActiveX controller? And we wonder also if we can do something in the order email to us? how many pictures the customer have ordered totaly at the end of the email with the the cost of the whole order. Thanks for the help. Edited by user Wednesday, March 2, 2011 1:55:02 AM(UTC)
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Hello,
Quote: Our client use files from different digitalcameras. And the files is from 1Mb to 5Mb. Could it be that the customer have slow upload speed?
Yes, it could be the reason of slow upload problem. As far as I understand, your users add their images from memory cards to upload pane directly. Please ask them first to copy images to local hard drive disk, and then upload. Also, ask users to test uploading process for Java version in Firefox (or Chrome), and for ActiveX version in Internet Explorer. If they experience slow uploading problem in both versions of Photo Order, it will mean that the reason is slow Internet connection. Otherwise, please provide me with access the Photo Order page once again – I will check it.
Quote: One more thing, some customers also get this in Internet Explorer
Detaljerad information om felet på webbsidan
Användaragent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Tidsstämpling: Tue, 1 Mar 2011 11:52:14 UTC
Meddelande: Object doesn't support this property or method
Rad: 346
Tecken: 2
Kod: 0
URI: http://homepageadress/components/com_aurigmaphotoorder/assets/aurigmaphotoorder.js
This script error occurs, when ActiveX control is not loaded yet, but user clicks “Upload” button. User should wait until control will be loaded completely, then add images to make order, and press “Upload”.
Quote: Some people dont install the ActiveX controller is it possible to make something in the middle where place your picture is. Like You dont have ActiveX plugin installed. Install the aurigma ActiveX controller?
You need to add “Installation progress bar”. It will show message that ActiveX control is necessary to be installed. I attached to this post iuembed.InstallationProgress.js file. Please download it, and put into components/com_aurigmaphotoorder/assets/ directory. After that, add the link:
Code:$document->addScript('components/com_aurigmaphotoorder/assets/iuembed.InstallationProgress.js');
in the components\com_virtuemart\themes\default\templates\product_details\photo-flypage.tpl.php file.
And the last point you need to do is to add this code:
Code:var ip = new InstallationProgressExtender(iu);
in the \administrator\components\com_aurigmaphotoorder\templates\imageuploader.tpl.php file.
Quote:And we wonder also if we can do something in the order email to us? how many pictures the customer have ordered totaly at the end of the email with the the cost of the whole order. Unfortunately, it is not a part of our component. Probably, there are some prepared components for VirtueMart, which allow to reach this functionality.
If you have any questions, please feel free to let me know. Edited by user Friday, March 4, 2011 5:54:47 AM(UTC)
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Best regards,
Dmitry Obukhov
Technical Support. Aurigma, Inc.
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Thank you for the answers Dmitry. i tried to put the file and the code as you described for me. But now this message appear. Meddelande: 'InstallationProgressExtender' is undefined Rad: 535 Tecken: 1 Kod: 0 Edited by user Thursday, March 3, 2011 5:52:24 AM(UTC)
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Hello, Please be sure that iuembed.InstallationProgress.js file is located in the components/com_aurigmaphotoorder/assets/ directory. Also, check that you added this code: Code:var ip = new InstallationProgressExtender(iu);
after this line: Code:var iu = new ImageUploaderWriter("ImageUploader1", 610, 500);
If the problem persists, please share access to Photo Order page once again. |
Best regards,
Dmitry Obukhov
Technical Support. Aurigma, Inc.
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Hi Dmitry, Tried this, but we'll are getting the following error message: IUEmbed Warning:
Current version of InstallationProgressExtender class supports ImageUploaderWriter object which width and height are specified in pixels only (not in percents)in imageuploader.tpl.php we have this code: Code:
//Create JavaScript object that will embed Image Uploader to the page.
//var iu = new ImageUploaderWriter("<?php print $options['id']; ?>", "100%", "100%");
// ORG
var iu = new ImageUploaderWriter("<?php print $options['id']; ?>", "<?php print $options['width']; ?>", "<?php print $options['height']; ?>");
If i'll take the original one i'll get an error If i'll take that one above i'll get an very small upload frame What can we do to solve this error? Regards, Rob Edited by user Friday, May 13, 2011 5:46:00 AM(UTC)
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Hello Rob, I am sorry for this delay. Quote: If i'll take the original one i'll get an error
If i'll take that one above i'll get an very small upload frame
What can we do to solve this error? You should set the size of Photo Order in the Preferences: Joomla admin -> Components -> Aurigma Photo Order -> Preferences. Please set width/height to necessary values in pixels only. This component is based on Image Uploader 6, and % size can cause some problems with rendering in different browsers. |
Best regards,
Dmitry Obukhov
Technical Support. Aurigma, Inc.
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Hi Dmitry!
I was wondering if there will be a new version with imageuploader 7 intergreated? we are planning to buy imageuploader 7 but waiting for the new virtuemart product.
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Hello Rob, Photo Order plug-in based on Image Uploader 7 will be released very soon. To avoid waiting and get it much faster, please contact our team submitting new support ticket. |
Best regards,
Dmitry Obukhov
Technical Support. Aurigma, Inc.
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The virtuemart plugin dont work anymore.
We only upgraded the virtuemart version and after that the plugin dont work correct anymore. The problem is that the thumbnails dont show on the checkout anymore.
Notice: Undefined index: product_image in /srv/www/serveradress/components/com_virtuemart/themes/s5_shopper_frenzy/templates/basket/basket_b2c.html.php on line 30
And the plugin never create a order folder with the picture and the dpof setting.
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Hello, Could you please provide me with a link to your site with Photo Order (login/password if any)? If you do not want to post these data here, you will be able to submit new support ticket. |
Best regards,
Dmitry Obukhov
Technical Support. Aurigma, Inc.
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Hi Dmitry!
The problem is solved, thanks anyway for taking your time.
Now i will test the new photoorder plugin with imageuploader 7. Do you know the cost for the new plugin?
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Hi Dimitri! Can you tell me if the plugin is compatible with Joomla 2.5.6 and VirtueMart 2.0.8 I await your reply to see if I can integrate into this environment! Thank you very much for your excellant work! Edited by user Wednesday, September 5, 2012 6:39:15 AM(UTC)
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Hi Nathans,
Unfortunately we do not support VirtueMart 2 and Joomla 2.
We had plans to release new version, but currently our developers are busy with another products and we do not work on Photo Order plug-in. |
Best regards,
Pauline Shirykalova
Aurigma Technical Support
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Hello Pauline Thank you very much for your answer, so I'll stick with the old version of joomla and virtuemart, we plan to buy your plugin in the days to follow ... I have one more question, is that I could install your plugin in the same website (ex: http://www.mysite.com )twice on two different pages with two differents configurations with a single license? Thank you in advance for your kindness!
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Hi Nathans,
Yes, you can use the plug-in multiple times. Your license key is associated with your domain name, Al long as you post the plug-in on this domain name it works (2 plug-ins on the same page, plug-ins on multiple pages).
Please let me know if you have any additional questions. |
Best regards,
Pauline Shirykalova
Aurigma Technical Support
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Hi Pauline
Thank you again for your quick response, I am very happy that it can run on multiple pages, I already test ... I think that our choice already to buy your plugin ... Thank you again!
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Hi Pauline & other admin, other questions about the interface : I use " paneLayout: 'ThreePanes', " First of all in IE (Windows 7 - 64)almost all is OK (even Safari MacOSX) but in Firefox 15 and Chrome (for windows 7 - 64) when I drag a photo or more and I change the size the quantity and the paper, the interface blocks and I can't anymore adding other images or do anything!!! Finally, everything is mixed between the three windows when I scrool in the webpage with the java applet and I can't see to the right of each image the size, the paper and the quantity previously selected! it looks like the java becomes unstable!
Even your demo no longer works with the new package java 1.7 here is the link:
http://demo.aurigma.com/...toOrderDemo/Default.aspx
I've tried to delete the entire cache of java and firefox but no luck
I don't understand!
Now I know where is the problem!
In the configuration panels of JAVA there are two platforms java 1.7 and 1.5.
So when you disable the 1.5 does not work but when you disable the 1.7 it works!
When both are activated (1.5 and 1.7) does not work either...
Knowing that 1.7 is the new Java platform is a bit serious though, because everyone will use the 1.7
I would like to have a fast response (PLEASE...) if it comes from my environment or if it is a bug caused by the latest package JAVA 7, on Firefox and Chrome (Windows 7 - 64bit )
How and where to enable autorotation? When I put "enableRotation: true," in imageuploader.tpl.php nothing happens in the interface so the image remains the same position. How to add buttons "add" "add all" "remove" "remove all" like here http://demo.aurigma.com/.../PhotoOrder/default.aspxThank you for your patience ... Edited by user Sunday, September 9, 2012 9:06:05 AM(UTC)
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Hello, Quote:I would like to have a fast response (PLEASE...) if it comes from my environment or if it is a bug caused by the latest package JAVA 7, on Firefox and Chrome (Windows 7 - 64bit ) Photo Order is based on Image Uploader 7.0.37. This version has some issues with Java 1.7. Unfortunately, our developer team is working on another large project and we are not working on Photo Order now. Quote:How and where to enable autorotation?
When I put "enableRotation: true," in imageuploader.tpl.php nothing happens in the interface so the image remains the same position. You need to set enableAutoRotation property to true. Unfortunately, there are not such methods which allow you to implement the Add/Add all features. Moreover, you are not able to add new button to the Image Uploader interface. |
Best regards,
Dmitry Obukhov
Technical Support. Aurigma, Inc.
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Hello and thank you for your super fast response Dmitry Now I want to know PLEASE if we can replace the Image Uploader version 7.0.37 with Upload Suite which is based on your version of the Uploader 8.xx for a web site based on same couple Joomla and VirtueMart because I need very quickly to finalize my project for my client! Edited by user Monday, September 10, 2012 1:29:36 AM(UTC)
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Hello Nathan,
I created a new support ticket ([url=]CAS-9360[/url]) under your account. I will reply you there. |
Best regards,
Dmitry Obukhov
Technical Support. Aurigma, Inc.
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